Midas

"I usually put forth effort to be patient with bad customer service, but was very disapointed in what I saw and experienced. The manager was in the bay smoking a cigarette with complete disregard with the falamable material in the bay area. Extremely un pro"

No water or refreshments, out of coffee

I brought my van in for an oil change and tire rotation. My van was serviced right next to the customer waiting area so I had a clear view of it being worked on. The tires did not get rotated but the technician told his supervisor and cashier that they wer

I believe there is always room for improvement. No one is perfect and highly satisfied is comparable to perfect. I had a good experience and was satisfied with my oil change and the timeliness of the service.

"Two different trips for two different reasons and I was lies to about time needed and they kept ordering wrong parts to store. Went a few days without my vehicle for an estimated three hour job, ordered wrong part and had to wait til they got it. Second at"

They didn't ask us whether we wanted to check the tire pressure. The tires were a bit deflated, but we didn't ask so that's kinda on us too.

I went in Tuesday and explained that I needed to make an appointment on line and was not able to return until Thursday. So i scheduled my appointment for Thursday.on my phone in the store in case I needed help. The person at the counter informed that I would receive an answer in 30 minutes or so. I never received an answer, but did return on Thursday, because I had bought my oil change through group on. They were able to fit me in. No other services were offered. They were quick about my oil change. So I was satisfied with that. When my car was finished. I did ask about tire rotation and brakes. He assured me. I had a newer car so I did not have to worry. I was told from the dealership that I was due for a tire rotation. The reason I did not go to the dealership is because my warranty was expired for free oil changes and it would be more. So I tried to save money and went to your location. I did not even receive a print out of what they did to my car. Most places will at least provide you with that. I will not be returning to this shop again and would not recommend it. I was hoping for better service than what I received.

Everything went well. I will check back with Midas for my next oil change.

The service technician and person who checked the vehicle in were knowledgeable and professional. My wife brought the care in for a routine oil change, but they found a leaking oil pan gasket as well as a pinhole leak in the radiator. They took the time necessary to explain and show my wife the unexpected problems and repeated the process for me when I came to pick her up (because the repairs were extensive).

Staff was courteous they forgot the tire rotation said it wasn?t on the work order. Slight inconvenience to remind them then wait

"Chris, the mechanic does excellent work and I appreciate his attention to my needs when it comes to my vehicle."

"Thanks again, you guys have taken care of my cars once again.. always prompt, always friendly, always fast, thanks once again..Midas is awesome."

"The service was completed though there was a delay in items being shipped to them. I've called at least three times now to get all my paperwork (lifetime warranty, services completed, etc.) I have been told these items will be, were emailed to me. To da"