Midas

130 ratings
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Location

2415 West Ben White Boulevard,
Austin, TX 78704

D D.

By D D. | 11/13/2021

They lie about what they fix and dont fix what is wrong with your car and just want to charge you for more stuff that is not wrong with your car paid almost $5000 then told me it needed sensors that would cost me another $1500 then tried to charge me anoth

Kc

By Kc | 12/12/2023

William explained everything thoroughly and answered all my questions. He’s very personable and funny. He made me laugh and enjoy my experience here. I’ll def be back!

Enrique G.

By Enrique G. | 5/14/2021

"scheduled online oil change for 3:30 & when i arrived he says we ain't doin appointments. I got 5 cars ahead of you, would you like to wait? I said yes, which I'm sure he wasn't expecting & then said well it won't be ready until tomorrow, sarcastically. P"

MD

By MD | 12/9/2023

Derrick Heath was great help. He was nice, funny & had great communication

Jesse  Y.

By Jesse Y. | 5/12/2020

Horrible management. Guy needs to be fired. Apparently Groupon customers don?t get treated as real customers. For whatever reason idk ... it?s not like it?s that much cheaper. And I?d rather go somewhere else and pay twice as much than ever go here again.

CC

By CC | 12/7/2023

Manager Rick was amzing !!!

Michael V.

By Michael V. | 2/6/2020

"I went to this shop with a minor issue. I explained exactly what the problem was and exactly what I wanted fixed. 10 hours and $850 later, they had not even looked at the area I told them to fix, and the problem was worse than when I brought the vehicle in"

EC

By EC | 12/6/2023

Derrick did an amazing job, great service.

Michael V.

By Michael V. | 1/31/2020

"I brought my car in for a very simple, easy and cheap repair. 2 days and $850 later the car is worse than when I brought it in. The catch... I told the guys EXACTLY what the problem was, what needed to be done and how it needed to be done. But did they lis"

Don B

By Don B | 12/6/2023

Profesional and friendly service

CarynNicole G.

By CarynNicole G. | 10/7/2019

I took my perfectly fine working car to Midas for a simple oil change and the NEXT day my car STOPPED working. When my dad looked under the hood he found that a Midas employee left a pretty large WRENCH under the hood. All in all I would not use them again

Chelsea

By Chelsea | 12/5/2023

I was greeted happily and speedily! Checked in as soon as I arrived. Asked how long it would be and the associate let me know I'd be next. I was given the wifi password & water while I waited. My oil change took less than an hour without an appointment. They let me know some other things that I need to take care of on my car and their price offer for completing the job today but decided to wait. Great team. Quick service. Great experience

Becky S.

By Becky S. | 9/24/2019

I bought a coupon on groupon for 19.99. I came in and was told that coupon wouldn't work with my car. That I had to get a W20 and that my car blow up. Then he wanted to charge me full price of $55 when I had bought it for $19.99. I'm still skeptical.. mana

Vinny D

By Vinny D | 12/5/2023

Rick, the daytime manager, did a good job telling me about my car. Very friendly and likable guy. It was cut and dry about what my car needed, so he didn’t have to go too far into detail. But they got the job done despite some technical problems.

Customer  U.

By Customer U. | 9/24/2019

"A simple oil change turned into new brake pads, new rotors and (3 weeks later during an emergency tire change) stripped bolts discovered on my wheels. Had to drive all the way back to Austin to have the bolts replaced or find and pay someone else (with pro"

davis

By davis | 12/2/2023

Ricky broke down everything going on with my vehicle in an incredibly comprehensive way without mansplaining. He was friendly, knowledgeable, and handled the flow of the shop well.

Bryan  W.

By Bryan W. | 9/18/2019

"I went in for a new radiator and thermostat only because the radiator sprung a leak near by. When I picked it up a day late because of some bad excuse they gave me, the radiator was being held in place with rags shoved between the top of the radiator and t"

Sekatspweep

By Sekatspweep | 12/2/2023

Quite a friendly experience, I did a walk in and asked if he can do an oil change. Right away I got the quote and service. He also informed me the state of my tires and brake pads Asked for a quote and sure enough everything was in detail.

Nkemjika  O.

By Nkemjika O. | 5/20/2019

Extremely RUDE CONDESCENDING male African American cashier proved not once but twice why that location needs to be shut down!!! Clearly if Midas doesn?t care about how RUDE it?s main cashier acts towards customers then there shouldn?t be any CUSTOMERS!!!

Chase

By Chase | 12/2/2023

Amazing!!!