Midas

I had MAJOR repair issues with my Jeep. I started with what I thought would be a tire repair and ended up in 4 new tires and a repair that cost well over $2000. Through it all the people at Midas were patient and professional. They explained things to me i

Customer service was top notch. Kodey took the time to explain everything to me. I was late to the appt due to weather and they were still able to get my car in fast.

Chris the manager went above and beyond to get me back on the road. The pads I needed were special pads and he did everything he could to get me in and out the same day. Including staying after close to make sure I was on the road. Customer service is the

I was told for three days that the car would be done the same day and it wasn’t. They never even bothered give me a courtesy call to let me know that it wouldn’t be finished after they told me it would be. They even closed on Saturday, ANOTHER day that they told me the car would be done… they knew they would be off work all day on Sunday and didn’t bother to call me on Saturday AGAIN and tell me that it wouldn’t be finished and they would be off. I paid $2700 and some change to get this car fixed and they tried to charge me for the extra parts they got that were faulty. We ended up talking them into not charging us for the extra pieces for the car but they still made us pay the entire $2700 which I feel is ridiculous for the crappy service that I received. I also had to rent a rental car for a week because I wasn’t sure when it would be done due to them telling me it would be done on the same day for three days in a row. What was supposed to be a one day fix ended up taking a total of five days, and they did not compensate me whatsoever for the service I received.

I called because I was going to town where Midas was but didn?t have an appointment. They got me in immediately and took time to answer a question I had about my car. I will not take my car to another Midas. Only this one from now on. Excellent service and

Great friendly service very reasonable prices with coupon. It would be nice to keep the special for the oil change service

"Prior services here left me bitter. As a woman I felt they were trying to take advantage & milk me for every cent I had. Huge quotes at outrageous cost ... i.e. $2000* for various repairs. My son went down the list and said it was all easy, only cost me $"

Took my truck to get an alignment for the front end. But the mechanic told me that my gearbox was a little too loose and my idler arm on the passenger side needed to be replaced. They told me that I could come pick up my vehicle and by the time I got there I talk to the person at the front desk and they told me what the issue was face-to-face as well as over the phone. I asked them what the damage was towards my wallet, and they told me it was no cost at all made me very happy to see somebody not able to do the work to be able to diagnose the vehicle for me to get it back up and running the way it should for them to be able to do the work that is needed for the vehicle. Highly satisfied.

"Midas, and this store in particular, is the only place I take my car for service. Easy to get an appointment, friendly & helpful staff, no pressure to buy added items or services (very important to me!), clean waiting area, fast service, willing to answer "

Efficient

Super quick and outstanding service on the repair of my tire! Back on the road within minutes!Thank You!

I received the service I was scheduled for in a timely manner. Everyone I came into contact with was freindly.

It was very nice I only waited under a hour

Easy to schedule the appointment. Location of store was convenient.

"Cody, the manager was professional & willing to help all the Client's through the doors !! He should be given award for the way he treats he's clients . I will trust in the service from this store . All he's employee's listen to him ."

Everything was as I stated in this survey. I was Extremely Satisfied.

"The engine light was on so a diagnostic test was done. They explained the process, the costs, and what time it should take. The tech found the problem easily and I was on my way for a very reasonable price. Good customer service as well "

They always take great care of me & my vehicle. I do not feel pressured to buy extras. All the guys are friendly and professional, I feel very confident about their work and any suggestions given. On a 1-5 scale, I'd give them a 6 for this visit

I don't think Middletown Midas gets enough credit for what they do. Josh is always up front and honest about what is going on with my car. He always communicates well with me. The techs are very knowledgeable and honest. Everyone there thinks about the cus

Friendly and quick service. Professional!