Midas

"I was in on the 9th at noon for an oil change appointment I had scheduled the day before. I arrived right at noon went in gave them my keys, confirmed the oil change I wanted, and sat down. I waited 38 minutes before they even took my car back for the oil"

Staff very friendly

My grandson stopped there about brakes. You quoted me over $700.00 dollars to fix them. I had them fixed for over $200.00.

Great work. Dave did a great job of taking time to explain the install.

Arrived at 7:30 with a pre-arranged appointment took an hour and a half to get one or oil change

Making the appointment to have my brakes checked out was easy. Dropping my vehicle off was easy. The communication to me with my options after inspection was clear and honest and that is what makes a great auto care experience. Chandler went above what I had expected trying to see if I had a warranty on my pads. I'll be needing exhaust work and tires sometime in the near future, so I will be returning to this Midas location for sure. Thank You

"Dropped my truck off at 2pm for a simple oil change, they said they would call when it was ready. They never did. I had to call to see if it was ready to pick up several hours later, which they said it was. After waiting 45 minutes in the lobby, along w"

I forgot the guy who was working the front desk, chandler maybe? Whoever he was he was amazing!! Very friendly, thorough, relatable and yet professional! Just my interactions with him made my entire midas experience great! He deserves a raise!

"Bad service. I have been coming to this midas for a long time. This time they say they fixed my car but it isnt fixed . I went up there on May 18, 2015 also. Each time i am there for at least three hours. MY CAR IS STILL NOT FIXED. So im out of 900.00 and "

Staff was kind and professional.

45 minutes after my appointment time of 5 I was told they were about to pull my vehicle in for service. 15 minutes later with my car still sitting in the parking lot I walked into the garage and asked for my key. They handed it over without an apology and

Great friendly and timely service, well done!

"A 21.99 advertised oil change turned into a 54.99 oil change because of some nonsense about the manufacturer requires synthetic oil. They messed up my tire pressure sensor. So it now says my right front driver tire only has 6lbs of pressure, even though it"

the people at midas in erlanger ky are very helpful and friendly. They got back to me right away and were very efficient. I will be back again!

The manager/front of house gentlemen was extremely helpful. Polite and overall a fantastic experience!

The customer service here is outstanding!! Whenever I come in for maintenance/ repairs I know without a doubt my vehicle is in excellent hands. You guy’s exude the true meaning of INTEGRITY!!

Needed 4 new Cooper CS5 tires. Not in stock but came the following day as promised. Waited on the service which was accomplished as promised. Had an issue in that a LF balancing wheel weight fell off causing wobble. Took it back and the issue was resolved promptly. Everyone will have a problem occasionally, but what makes the difference is HOW that issue is resolved. These guys exemplified empathy and great customer care. Thank you!