Midas

543 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

1800 Black River Boulevard,
Rome, NY 13440

Jennifer K.

By Jennifer K. | 12/18/2021

I will never recommend anyone I know to come here or ever bring any of my vehicles here again Worst customer service they had some from a different state that didn?t know Nys laws.

Gary R

By Gary R | 3/29/2023

Was presented with top 3 tires suited for my SUV with pros and cons of each. Tires were quickly installed and I am extremely happy with the quality and the service.

Scott H.

By Scott H. | 4/6/2021

This place is horrible they took 4 hours to change a tire and they never sealed the tire which made it fax the next day will never come here again

David G

By David G | 3/23/2023

Rick and Dean are great at communicating everything that was going on with my vehicle and kept me up to date on its progress.

Ben W.

By Ben W. | 12/28/2020

Midas does good work but you pay out your *** for the work. With the pandemic going on I don?t have this kind of money and it seems that Midas always finds another problem from what I came in for .

xxxx

By xxxx | 3/17/2023

Rick the manager always explains things, always friendly and courteous. always works with my schedule

Alycia B.

By Alycia B. | 7/19/2020

Go do a oil change! And the guy tells me my tires are bad! Well doushe bag just got new tires year ago! Try n sell anything huh! Crooks I will not be back and I will tell everyone not to do business here! Good day

Anonymous

By Anonymous | 3/11/2023

I called was able to get right in and my service was completed within a timely manner. The service provider was very straightforward and kind.

anonymous

By anonymous | 2/15/2020

Service personnel told me needed a bunch of stuff I didnt need and then told me i had too pay again when i come back a extra 10 bucks. Very disappointed in this company rome. Ny black river bolivard

Tom K

By Tom K | 3/11/2023

Got my car fixed pretty fast and have not had any issues since. Good job and the staff were friendly.

Sara M.

By Sara M. | 2/1/2020

"Just a warning to any women that need repair work on their vehicle, don?t go to Midas!! They inflate their part prices 300 percent and charge more than you can get the work done at the dealership !In addition the dealership will use original parts!I feel t"

Karen

By Karen | 3/10/2023

It was my first time doing business with Midas. I scheduled and oil change, tires were rotated and the associated called with questions regarding air filter and battery change. I ordered air filters. There was no "pushing" for me to buy just recommendations which I appreciated deeply. Associate Rick, was completely professional and great customer service. I think it surprised him that I knew what needed to be changed and not (that I knew my car). I dropped car off and went to work to pick it up later on. Awesome place. Thank you for a great experience.

Robert B.

By Robert B. | 4/11/2019

I have a serious issue with this place I took my 2006 Volvo in for a simple oil change. Upon completion of the job they slam the hood down so hard that it shook the windows and I I could feel it. I was going to let it go and I paid for the oil change. They

A.K.

By A.K. | 2/24/2023

Dean and his team were professional, polite, and prompt. They took care of the problem that I brought to them and did it in a cost effective manner. They didn't try to gouge me the way I've been gouged by other garages. I plan to bring my car back soon to get the inspection.

Tim D.

By Tim D. | 4/19/2018

"Daughters SUV needed a muffler, 500 for the job seemed a bit high. Then told us it was leaking oil and quoted me almost 1000 to have valve cover gasket done, took it to a shop in oriskany and they charged me 138 for passenger side valve cover gasket. That "

Rl

By Rl | 2/17/2023

Manager

Sierra S.

By Sierra S. | 3/19/2018

I brought my car in for an oil change and a free tire rotation and I feel like I was robbed. I have NEVER in my life paid $67 for an oil change and don?t intend to again. I feel like I was taken advantage of because I?m a female and may not know much about

Anonymous

By Anonymous | 2/16/2023

Very satisfied with the service

Mark J.

By Mark J. | 6/1/2016

Worst car-repair experience I've had in 30 years! Took FOREVER to install a battery. Tried hard to scare me into doing nearly a thousand dollars of added work that I didn't need. This place is a snake pit!

Anonymous

By Anonymous | 2/9/2023

We had an emergency tire puncture just before closing time. the Midas people serviced our car and replaced the tire even though nthey stayed over. THEY WERE WONDERFUL IN ATTITUDE AND SERVICE. Alan J. Trombley