Midas

312 ratings
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Location

5453 South Bay Road,
North Syracuse, NY 13212

Anthony I.

By Anthony I. | 7/20/2021

"Very busy store. People are friendly and seem to know what they are doing. Pleased with the work, but not so happy about prices. Should be better pricing for seniors and disabled vets like myself."

C &

By C & | 12/9/2022

Mike has always been effecient, honest and clear about any repairs or upcoming repairs that may be needed. We have at least 3 family vehicles we would never take anywhere else as long as Mike is there to personally take charge of repairs. Always very happy with service!

Anthony I.

By Anthony I. | 11/1/2018

Good customer service

Chris P

By Chris P | 12/5/2022

Personable, reliable, professional

Onet M.

By Onet M. | 8/6/2018

really caring people. only trouble I had was I had a scheduled appointment at 11 am and didnt get out until 3 pm. i understand they were busy but I could have had someone pick me up and leave the van had I known it would have been that long.

Anonymous

By Anonymous | 12/3/2022

Great $$ and time consuming

Bridget C.

By Bridget C. | 7/6/2018

"Kyle was great! I had a lot done to my vehicle (over $1,000 worth) and when the car started making noise the next day, I took it right back and they took care of the problem right away! Otherwise, I would have given 5 stars."

Johnc

By Johnc | 12/2/2022

Did on line scheduling, got confirmation email back, Only thing was - no coffee in lobby waiting room

Justin L.

By Justin L. | 8/18/2017

"Manager is always friendly and helpful. Not always fast though, generally in here at least an hour for an oil change even with appointment. "

Hay

By Hay | 12/1/2022

The amazing staff!

Marcia C.

By Marcia C. | 2/10/2015

I booked an apt. online. Brought my car in on a Friday night. Service was great. They calledme to tell me what they found. Chad couldn't have been more helpful. I felt that the price was fair compared to all the other tire stores I called. It definit

Mozayic

By Mozayic | 11/29/2022

As always, the quality of service and the proficiency of the staff were outstanding. Chad handled today's transaction and provided the same exceptional service and friendliness that I have come to expect from all of the service staff and management. I always feel welcomed, with or without an appointment. I have had ample opportunity to observe them over time and it is obvious that they treat all of their customers with respect, patience, kindness, and above all--HONESTY--going above and beyond to ensure the customers' needs are satisfactorily met. This Midas location is the BEST!!!

Justin L.

By Justin L. | 2/22/2018

"Dropped my car off for an oil change with an appointment at 5:30 Friday, wasn't ready until 10:30 the next morning. Great guys, quality work, but I usually end up waiting far longer than planned here. "

Steve

By Steve | 11/26/2022

The manager Mike is always very professional and efficient. By far the best Midas in the area!!

Ron M.

By Ron M. | 3/9/2022

We had an emergency brake job done do the failure of our calipers and you charged us four times the amount just for the parts for the same items we could have bought on our own from the parts store.Highway robbery!!!!!

CBJr

By CBJr | 11/16/2022

I have use this location for well over 10 years and my experience here is always been very satisfactory. Usually I deal with Mike who has always given me excellent service. I have never been dissatisfied with any service that any of the employees at the MIDAS location has given me.

Felicia C.

By Felicia C. | 10/23/2019

This location has the most horrible customer service / work put out I have ever encountered. All employees Smoking cigarettes inside / outside the shop right next to customers at all hours 730AM & 4PM same day treated this way- very unprofessional- no one

D Palm

By D Palm | 11/7/2022

Mike the manager has been servicing my cars for over 15 years. Having long-term employees is critical for customer satisfaction and getting the car repaired correctly and having a long-term customer relationship with the staff makes me far more comfortable bringing my car here.

Jessica M.

By Jessica M. | 11/19/2018

"This was my first time using Midas. I just needed 4 tires mounted and balanced before winter. I made the appointment for 11:30am, done by 1:30. Dropped off the vehicle, told them what tires I wanted on the front and what tires I wanted on the back. I walke"

DS

By DS | 11/5/2022

I’ve been a customer for over 20 yrs and Love all the Staff and the customer service always professional but your Surveys are to long