By Taher K. | 2/2/2018
"Service is good, but they need to figure out how to manage multiple customers together. It took 2 hrs to complete a NYS inspection! Scheduling appointments and taking in customers at the given time is crucial to customer satisfaction."
By Kim P | 8/26/2022
They did a special job for us, putting in a part we brought in
By Scott W. | 7/11/2019
"Hope to have a better experience next time. addressed vibration from rear tires... the shop balanced the front tires, claiming this was the issue...the issue persisted until Stopping at Walmart where they diagnosed the rear tires were wearing extremely u"
By David R | 8/25/2022
John is always clear in communicating what services my vehicle needs and why it needs it. The team at this location is honest and hardworking.
By Jessica M. | 12/12/2018
"I came in on a Friday for an oil change and inspection. They said they couldn't take me that day, but made an appt for me for 10:00 the next morning. I show up at 10 and they tell me there's one car ahead of me and it'll be a half hour. Why did I make an "
By Nick C | 8/24/2022
All very nice people and capable
By anonymous | 9/19/2018
Went in thinking it was a right rear wheel bearing. Once on the lift, they thought it was the left front wheel bearing. Wrong! Turns out it was a right rear tire cupped. So, they missed the diagnosis John is excellent, though, and worked with me on the labor charge. But, they left me with a tick in the left front and I need to return. Ugghh...bad luck this time around.
By Nick K. | 8/23/2022
Great staff
By Joseph S. | 4/10/2018
This shop does a decent job. They just need to learn to complete one project at a time.
By Louie | 8/23/2022
Very friendly staff, very please that the management and staff care very much about the repairs and service as much as the customer needs. They when above and beyond with customer care as much as the professional services. Thank you very much.
By anonymous | 1/31/2017
went for oil change but I wanted them to check the tire wear since never had. They said wheels were out of balance so I paid for them to balance but there was a shimmy afterwards, took it back and they said a weight was missing they put the weight on but it still shimmies. Going to take to dealer to find out what is wrong.
By Steve J | 8/22/2022
I have always had a great experience with any work that needed to be done. Pricing was reasonable for work that was done. Jon and his crew do great work and I have recommended them to others.
By Chris R. | 9/13/2020
"I brought my truck to this shop after hearing a grinding noise , mind you I jacked it up and took the front driver's side apart to find out the real problem since I didn't feel like fixing it my self on a Saturday I decided to give Midas a call brought it "
By Little Mike | 8/22/2022
John is a great service manager and the service is excellent.
By Karen R. | 3/17/2020
Went to get brakes checked and cost me $470 for 2 rotors and pads when done I have a grinding in front driver wheel that is as annoying as the customer service at store went back wasted 2 hours to have mechanic tell me it is common to hear the squeaking no
By Lara N | 8/22/2022
The staff were very friendly and helpful .
By Kathleen V. | 1/31/2020
Wrote a highly unsatisfactory review which was not accepted for submission.. shocking! The worst experience with thieves and liars from manager to corporate! Beware.....
By Donna K | 8/20/2022
Everyone was very friendly and helpful.
By Kathleen V. | 1/31/2020
My son brought his car in to have snow tires mounted. Waited 2 1/2 hours past appointment time. Only 3 were mounted as lug nut on 1 tire was tight & they ?didn?t have time ? to mount it as they were getting ready to close. My son was never offered to take
By Brakes are fixed | 8/20/2022
I had a sudden problem with my brakes on a Friday and was able to get them repaired by Saturday afternoon without a previous appointment.