Midas

203 ratings
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Location

43421 West Twelve Mile Road,
Novi, MI 48377

John M.

By John M. | 2/12/2018

Served the purpose of getting an overdue oil change done when I badly needed it while swimming with my kids. The price was reasonable (after haggling) but I have found better prices in the area.

John C.

By John C. | 5/5/2023

The technician identified the problem very quickly and made the necessary repair.

My A.

By My A. | 5/31/2020

"Recently had work done at this location. I was disappointed in the lack of safety measures displayed by the staff. The service advisor wore a mask only part time, only some of the back room staff wore a mask when they came into the lobby and the guy who d"

EC

By EC | 4/26/2023

No waiting time, friendly and professional services, great promotional discount received and staff made an effort to let us know the promotion without asking. Quick service! Received a call when service was done overall great great experience! will definitely return.

Georgie C.

By Georgie C. | 8/31/2019

"Although my car is fixed and I believe the mechanic did a good job, I was charged over 100.00 more than the invoice I had received prior to working in my car. Explanation was they had to charge more labor time because the bolts in the exhaust were hard to "

Rich

By Rich | 4/20/2023

Fast friendly service and the diagnostic testing that was completed and the communication of results.

Frustrated C.

By Frustrated C. | 6/4/2018

When I went in for the initial consultation it was determined that my muffle was covered under warranty and that my pipes needed to be replaced. I had to come back for the work because they had to order the parts but when I left one of my muffler pipe tip

Blaine

By Blaine | 4/18/2023

Emma the Rep and Ken the mech went out of their way to complete the repairs being friendly and professional.

Michael J.

By Michael J. | 4/20/2021

Nationwide warranty not honoredAnd I was charged!!Never use Midas again!!

Ruth L

By Ruth L | 4/14/2023

Everyone extremely professional and friendly.

Elio C.

By Elio C. | 3/28/2021

I?ve took my car to get brakes done last year to this Midas cost almost 2k. I went back couple days ago because I was having issues with the brake very poor service they ?inspected ? and told me there?s nothing wrong. To make this long story short we drove

Richard W

By Richard W | 4/10/2023

The service was excellent

Shannon W.

By Shannon W. | 11/30/2020

Scheduled an appointment for 530 for an oil change and to get an oil change and to get my heat looked at considering its freezing outside and I have a toddler and drive an hour to and from for work. Received a call a 5:10 from Bill stating he doesn't do oi

Anonymous

By Anonymous | 3/21/2023

To the point friendly service and on time

Ryane M.

By Ryane M. | 7/3/2020

The manager Bill booked my appointment a week in advance only to call me minutes before my appointment and cancel because there were too many drop-offs. The point of having an appointment is to be in line before walk-ins who don?t have one. Bill doesn?t kn

Lox Lady

By Lox Lady | 3/15/2023

My own auto dealership recommended this Midas location in Novi, Michigan for a new muffler, indicating it would definitely be less expensive and likely take less time to install! They were 110% correct. Everything about this experience from start to finish was excellent. TJ, was so personable and patient, yet professional and efficient. He explained everything to me in a way I could easily understand.

RANJAN M.

By RANJAN M. | 8/11/2019

Beware of this location..I have been a customer for years spending hundreds and thousands of dollars on fixing my car. They recommend on wrong diagnosis on issues and make you spend hundreds and thousands of dollars without fixing the real issue.The worst

Anonymous

By Anonymous | 3/10/2023

They got me right in fixed my windshield blades🤗

Carlotta S.

By Carlotta S. | 1/21/2019

"For Christmas, Midas sent me a coupon for a free oil change. When I brought in my vehicle, the clerk said that all I had to pay was the difference to get full synthetic. That's what I did. Then, while I was waiting, he said that corporate said all I cou"

DM

By DM | 3/8/2023

Everyone was very knowledgeable and very kind.