Midas

203 ratings
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Location

43421 West Twelve Mile Road,
Novi, MI 48377

Tim D.

By Tim D. | 10/29/2018

"Manager that replaced Jon is absolutely terrible. Been here numerous times before and never had a problem. Now, all of a sudden they won?t rotate my tires. They claim the spacers are incorrect. Funny they had no problem rotating my tires on my three previo"

Mary Jane

By Mary Jane | 3/2/2023

The intake person was very nice and efficient. She explained everything and advised if I wanted to go out to shops nearby, she would call when car was ready. It appears they checked many car functions and told me all was well and sent me on my way.

Peter S

By Peter S | 2/28/2023

Great, Great, Great!! Manager was very concerned polite friendly knowledgeable

Tiffany H

By Tiffany H | 2/25/2023

Friendly and quick service without an appointment. Was in and out in an hour!

Anonymous

By Anonymous | 2/20/2023

My service coordinator was outstanding, empathetic and creative with what needed to happen during my cars visit

JLPL

By JLPL | 2/10/2023

Alex the Manager is very professional and kind and knowledgeable Counter Staff is excellent with customer service

L.J.

By L.J. | 2/7/2023

All employees really seemed to care.

Steve Sharpy

By Steve Sharpy | 1/28/2023

Came in early on a Saturday. We're very busy. Needed new brakes. Manager "Alex" said he could squeeze me in. Kept me informed about inspection, price and time of service. Both front desk personnel were very friendly to all who came in that day. Even mechanics and techs that came in lobby were friendly. Satisfied with the overall experience. Will be back for future mechanical problems and oil changes.

Anonymous

By Anonymous | 1/27/2023

Excellent experience.

Richard E

By Richard E | 1/27/2023

Excellent manager and service and clean service and friendly

Tim M

By Tim M | 1/21/2023

The person i talked to at check in ( Emma) was extremely nice and helpful. She was not able to give me an exact time or the estimated cost but promised to get back to me early the next day, and I did indeed a call back 1st thing in the morning with an exact price and estimated time to complete.