Big O Tires

I ended up paying over $1100. for Overheating on my vehicle. I think I was taken advantage of.

I am a 20+ year customer and this is the first AND last time I will have to put up with the high pressure when I arrive. I told the tech I wanted the standard oil change I have always had but he refused to give me the $29 oil change and insisted I get the $45 oil change ‘with $10 off) stating that GM recommends the dexos oil but neither he nor another associate could explain what it was or why I should have it. He also went on for 10 minutes to try to sell me more garbage after I told him numerous times I wanted the same oil change I have been getting for the past 20 years. My cost this time was twice what I paid in December 2019 and March 2020, I WILL NOT be returning, the customer service is now horrible, not what I had been accustomed to.