By HarryD | 9/26/2015
ice machine didn't work. hassle to get ice or drinks. vending area didn't take cash or say how much it cost
By Morgan M | 6/28/2015
Terrible service. The lobby was packed with people waiting for their rooms. We arrived right at check in time, and they told us it would be "several hours" before we could get into our room. We had tickets to the Cardinals game at 6:00. The staff was rude and unapologetic. I will never be back.