Big O Tires

There is another big o 30 mins away in another city. With a 25% cheaper difference in cost. That explains why you don't show costs online. Price gouging because of the oilfield and Mines hurt those who work in dept stores, and or, are on a fixed income.

I took my 2020 frontier in for an alignment and get the truck back with a crooked steering wheel. Took it back next day and they released it in the same condition. NTB in conroe warranted the job and get it corrected.

I told Rene Ramos I only wanted my tires rotated not spin balanced multiple times. He still put the order in for spin balance and rotation, costing twice as much. Not at all satisfied with Rene Ramos.

They gave pricing on tire, but did not state that mounting and balancing was a separate charge. The comment was "this is why our tires cost less".

2 1/2 hours for 1 tire change, i had to go back because employees did not balance my tires at all, i was informed to come in as soon as possible and was not informed that the wait would be 2 plus hours.

4 hrs for a tire rotation and oil change. Why bother with scheduling a time at all.

You could use techs that know what they are doing. These guys were new and apparently needed some supervision of someone to QA/QC their work.

Fix what you were supposed to. Tried to have me get work done that was not needed. Took to another mechanic and was told it was not needed.

Call me if you want the details. But Anthony was much more interested in telling how I need to manage my people and my business than attempting to make me happy as a customer.

Made an appointment, got a confirmation email, never heard another word from you. Called 4 times and it rang for 2 minutes and 10 seconds the a machine told me no one was there to answer now. Great business strategy. You lost mine, my companies, family and friends. Plus anyone who follows me online.