Murphy USA

Started pumping then after one second it quit and said I had got 4 gallons then I had to pull the handle again and it kept going when I finished it said I had purchased 12.1 gallons of gas and i don't have a 12 gallon tank and I had a little under half a tank before I started.

Cashier was on the phone, whether that was business or personal I do not know, she didn't acknowledge my presence or my request. I had 5 rollback codes and she didn't allow me to retry the 4th one after it said invalid, despite it still being within date and has not been used yet, and didn't even allow me to use my 5th rollback code. Altogether a very uncomfortable and unwelcoming experience. If the cashier was on phone for business related matters then she should inform the customers that she is working on getting an issue resolved instead of giving the cold shoulder, if it's for a family emergency then she should state that as well. Cashier name on the receipt is shalonda

06/01/15 PURCHASE MURPHY5367AT CLARKSVILLE TN CARD7849 $24.20 06/01/15 PURCHASE MURPHY5367AT CLARKSVILLE TN CARD7849 $28.13 i was overcharged, 2 times, the correct amount was 24.20 he never cancelled out the 28.13 charge as listed on my bankstatement above. he made many errors and when i laughed and said you must be new, he said its nice to meet someone who never makes a mistake i told him the remark was uncalled for, he said so was mine, when i seen the charges of both i tried to call in on the number of the reciept it kept saying all afternoon, lines were busy.Judith v hornlein 1529 armstrong dr clarksville tn 37042 961-225-8753