Murphy USA

788 ratings

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Location

4475 Keith St NW,
Cleveland, TN 37312

Natalie B.

By Natalie B. | 10/16/2017

There is always room to improve. Mainly, I was not offered my receipt after my purchase. I had to go back and request for one. Whether the customer asks for one or not, it's always good for the attendant to offer it to customers.

DavidS45

By DavidS45 | 10/14/2017

First visit so leaving room for improvement!

roadwarrior

By roadwarrior | 10/3/2017

Printers, it appears, are not checked frequently enough to insure their proper operation.

george

By george | 8/8/2017

It was hard to find a free pump. I did not appreciate the ads that came up when I was trying to pump fuel.

Bre M.

By Bre M. | 7/6/2017

I pulled up & it was pretty busy but people were leaving or talking with friends/family. As I got out my car, the attendant gave me a smug look like he was mad & said, "I was trying to go smoke & I see you ain't gonna let me!" I apologized & asked for he want me to wait, he said, "No just hurry please!" I used to work there & I never treated my customers like that, it's bad customer service & not good to have an attitude like that!! There's a couple ladies that work there that are very friendly, caring, well mannered & never show frustrations, but he acted like I ruined his day & I didn't like that!!! I use Murphy multiple times a week but from now on, I will not be stopping when he's working!! I travel way out of my way to go to that store bc I love the prices & gas.

TMT

By TMT | 6/30/2017

The location is in a tight spot with not very good entrances and exit. Kind of dangerous. Everything else was awesome!

Niesie

By Niesie | 6/16/2017

Too many vehicles were trying to go around to go to the pumps in different directions. I think there are enough vehicles with the tank on the right that all lanes should go in only one direction.

Unorealtor

By Unorealtor | 6/4/2017

I had to stand in a half inch of water while pumping fuel and the car drove by, and water rippled. I thought I was going to ruin my pants.

hellothere

By hellothere | 6/2/2017

It can be hard to get in and round pumps. The lanes are not wide enough in and around the pumps.

Niesie

By Niesie | 5/11/2017

Too busy, cars parked both directions, in the same lane.