Murphy USA

THE PUMP KEPT SHUTTING OFF. TOOK 2-3 TIMES LONGER TO FILL TANK AS IT SHOULD. BOMBARDED WITH SPEAKER TRYING TO SELL ITEMS I AM NOT INTERESTED IN. A NEW GIMICK ADDED TO THE SPOUT (ADVERTISEMENT) THAT MAKES IT HARDER TO USE. NEVER AGAIN AT THIS STATION. I WILL GO TO JETPEP DOWN THE STREET!!

I purchased 2 cartons of Pall Mall cigarettes and a Slim Jim.I had 2 $5 off coupons on The Pall Mall cigarettes and a e-coupon from the Murphy website for the Slim Jim.The cashier told me my total was $105.For everything I had purchased.I told her it was wrong.She told me "No,it is not wrong".She kept arguing with me telling her it was right,it's what her "computer" is telling her.Only when I asked if the manager was available did she ring everything up again.She had charged me for 3 cartons of Pall Mall cigarettes.I did get a begrudging I'm sorry.It's just the fact that she tried to belittle me and acted like I couldn't count and there was a line of customers behind me.I shop at this Murphy location all the time because it is right by my house.I know the prices on everything there and I knew immediately she charged me the wrong price.Anyways thank you for your time,and I want to say that the manager here at the Decatur,Alabama location is very nice and has always been very helpful.....I don't know what his name is.He wasn't there(or at least I didn't see him when this happened) or I would have spoken with him.

I received 100 gift card for Christmas. This was my first day out since recovering from flu and I wanted dog food and cleaning supplies from WalMart. I decided to get gas first only $10.17 on the card and paid at pump as always not thinking there would be problem. After I spent an hour in WalMart carefully selecting my purchases, when I attempted to check out my card was turned down. It seems a hold has been placed on this card because of the $10.00 worth of gas I paid for at pump. I was forced to walk my embarrassed, weak self from the store and return home with no dog food and no way of cleaning this house of flu germs. Upset, yes I am upset.

Attendant Jessica was not helpful, was on cell phone the entire 20 minutes I was there. I had to wait to purchase items as she was standing outside on cell. When I began to pump gas the pumps weren't working so I went to the attendant whom was still on her cell and asked why the gas pumps weren't working. She was very rude and told the man next to me that it must not be working because he didn't have money on his card. The man insisted that he did and I knew that I did so she said well y'all just need to be patient and see if I can figure out what's wrong. The man and I had not shown any impatience whatsoever! She was still on cell and making comments to us saying the breaker was off, it should work but the store has been closed for Christmas so give it a little bit but that we may need to go somewhere else! This is not excellent customer service, this isn't even good customer service, it's poor and needs to be corrected.

Gas selected was unleaded for 1.46 instead I was charged 1.96 per gallon. Attendent said she cant do anything about it to contact you. I shop this walmart gas station almost every week for the last 10 years and I select the regular unleaded button all the time I know where it is and what color it is. I hope you correct this matter and see that nobody else is effected by this.

The credit card machines were down so couldn't make a transaction.