Murphy USA

562 ratings

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Location

2420 West Pinhook Rd,
Lafayette, LA 70508

Veronica N.

By Veronica N. | 4/19/2017

The attendant did not put the right amount on the pump, when we tried to ask her to fix the prepaid amount she said we did not give her x amount whrn we requested the manager to come and review footage she gave us our exact change back (not missing a dollar) and told us we were not welcome and needed to leave. I sat at the pump and called Coroporate Customer Service who took the time not only to take my complaint and forward it to the district manager she also assisted me getting gas by providing a rollback code. The only satisfaction i received was from my Customer Representative who took the time to listen and resolve my issue, then proceeded to go above and beyond and assist us with gas.

James Duhon

By James Duhon | 2/15/2015

very good service I will go back for servicde