Murphy USA

342 ratings

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Location

489 South Davy Crockett Pkwy,
Morristown, TN 37814

Elaine D

By Elaine D | 12/2/2016

It was busy, all pumps had customers. I pulled up behind an Ivory colored Dodge Magnum, noone was in the car, I assumed they were paying. I noticed some young guys adjusting the outside displays, didn't really think too much of it. I waited for 5 minutes. A young man came back to the car I was behind - got in the front seat, thought he was leaving, he didn't, he got out, got in the car in the back seat, got something, went back up to the store. I waited for another 5 - 10 minutes. There was a car with 2 young girls at the next pump, we made eye contact and I showed my frustration of waiting kiddingly, the young girl said you can have this one, I said oh good thank you. I had to pull around, as she was on the pump facing the other way. I went to pay for my gas, and there was that young man, at the store door talking to the cashier. I said to him I waited behind your car for 10 minutes, he smirked and said oh sorry. I paid and the cashier said ma'am that's the assistant manager .. I said he walked to his car, saw me and still left me there waiting, great manager! He said it's really not his problem.

Ron Ruble

By Ron Ruble | 9/6/2016

Murphy USA #6710 pump 7 Pump charged wrong price: selected $190.9 and stared pump; later found it was running at $243.9/gal when almost full. After wait got refund difference – wanted attendant to put sign on pump until fixed and he refused. “Oh…Sometimes that pump rings up the wrong price….happens all the time”