Murphy USA

Pumps tooooo close together

I thought everything was fine; to me highly satisfied would mean something extraordinary. If I wasn't satisfied I would not return unless and until whatever was unsatisfied was corrected. I did not like the fact there was no water/glass cleaner in the holder for the squeegee and there were no paper towels, either ...and this was true of each bay - not just one! However, I do not use this every time I get fuel, so it is not something that would keep me from coming back.

Highly satisfied would be perfect and unless someone comes to pump my gas I think Satisfactory is a very good rating.

Being satisfied is the standard I look for. In order to be highly satisfied would require going above and beyond what I expect.

Fueled at pump that also had diesel and there some messy areas from prior fills.

The Walmart that is in the same parking lot is under construction and the traffic flow was a challenge.

Why not change this question to: WHY WERE YOU NOT SATISFIED OR HIGHLY SATISFIED? SATISFIED means expectations were met; HIGHLY SATISFIED means something unexpectedly good happened. Something over and above the expectations of most customers never happens, so they remained SATISFIED (which is a good thing), but not HIGHLY satisfied.

price fair and near my home

HIGHLY SATISFIED means something greater than my expectations were met. My expectations were met so I was SATISFIED.

Convenient location.