Murphy USA

334 ratings

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Location

2353 Grey Lag Way,
Lexington, KY 40509

nmichave

By nmichave | 9/26/2015

the person in front of me was a friend of the cashier and their conversation ran long while I waited. Then another friend of the cashier came up to complain about a problem with a pump and I was interrupted by this person and the cashier proceeded to carry on a conversation with this person while I waited. A quick simple purchase turned into a long wait because of the friends of the cashier.

Patty G

By Patty G | 12/7/2016

I go to this location very often.... I am satisfied with everything at this Murphy!

invaded my personal information

By invaded my personal information | 7/3/2016

had a mobile coupon for marlboro and the attendant took my phone and rang up coupon and then proceded to click im done on the coupon and then went through my phone and when i ask what he was doing he said i was only looking at the stuff you had on your phone it was creepy cashier name was karl this is not the first time it has happened also the female that works there has done the same thing by looking at my pictures on my phone i believe that both employees need to be coached on personal space kinda crazy that you allow your cashiers to do this to customers personal belongings

Sue

By Sue | 1/10/2016

Today it was 19 degrees outside. No one in line and waited at the window forever waiting for the attendant took her near 10 mins to bother with me. I asked for 4 packs of my cigarettes in which she stated she only had three. I could see on the shelf there were several cartons of my cigarettes. She has been more than once a very unpleasant person to deal with which is why I usually come later and deal with the other attendant. She never lets me run my debit card she continues to run it as a credit which is ridiculous. The gentleman always places the card swiper out so I make the choice of using it as a debit. I come there all the time and I find her rather rude with her Bluetooth stuck in her ear and talking on it instead of having good customer service. I won't quit going I will just choose not to go when she is working. I will go when the gentleman is working. He could teach her some things about customer service.