Murphy USA

623 ratings

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Location

3009 West Market St,
Johnson City, TN 37604

Johnson C.

By Johnson C. | 7/26/2017

I went in specifically to purchase soft drinks. The soda I purchased had 4 locations in your store and in each location it was priced at $1.69. The system price rang up $1.89. 20 cents is not a large difference, but it was not the listed price. The clerk texted, what I will assume was, the manager and was advised they are now $1.89, the manager just didnt have time to change the tags. There was no price correction, the customer service was lacking, and the time the transaction took was unnecessarily long when this could have been qucikly resolved by honoring the prices listed in your windows.

DIANNA    S.    R.

By DIANNA S. R. | 11/10/2016

I am not sure what button that I hit, BUT I am not dissattified with anything about this visit

Kristaw

By Kristaw | 8/25/2015

The counter on the pump kept going after it was finished pumping gas. No gas was coming out yet I was still getting charged even after I pulled the handle out of my vehicle. It didn't stop charging until it was hung back up. When I told the attendant that I watched it charge me $2 more between pulling it out of my vehicle and hanging it up but didn't know how much it charged before I caught it she just refunded me $2 and said she would have to reset the pump. I sat in my car another 5 minutes afterward and no one came out to fix the pump or block it off so that the next customer didn't get ripped off. The most gas I've ever been able to put in my vehicle was 19 gallons and that's was practically empty. Today I still had just under 1/4 of a tank so I know there's no way it could hold the 21.56 gallons I was charged