Murphy USA

473 ratings

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Location

4544 Mobile Hwy,
Pensacola, FL 32506

JamiE

By JamiE | 9/12/2015

When I attempted to pump gas, the pump started counting (cost) before it ever started pumping. It ran up to .33 or .34 before the hose even flinched. I asked the man who was pumping on the other side to watch and his did the same. I told the attendant. She said "it happens sometimes." That's NOT the right answer.It's fraud. I called the 800 number to report it and was told to go speak to the manager. I did. She said that some people "Empty" the hose when done pumping. That is not the case. The hose did not even flinch when that when the pump started counting. Some people can only afford to put $4 or $5 in their tank and you are stealing from them. Shame on you. I have posted about this location and the fraud that is happening at this location on social media, only to find out that Murphy USA is notorious for this across the nation. Way to go a$$holes! Your famous...and a little bit richer every time an unsuspecting customer patronizes your stations. Shame on you.

anonymous

By anonymous | 1/26/2015

The pump was not working and i have to change pumps twice but it did let me swipe and enter credit card info. THey put a hold of 2 $75 on my account and i called the teller and she wasn't very helpful and was very rude and hanged up. I will never buy gas from this place again

Darren

By Darren | 1/21/2015

I had tried to perform a discount code for my gas so I could recieve the 10 cents off a gallon. I was trying to fill up as I did not know how much I needed. The attendant cut the pump off on me more than 3 times without warning or explanation. I finally approached the counter and I had to ask why she did this. She gave me a monotone answer and held my license as I pumped. I had no problem with this but if she would have at least explained at the beginning instead of just cutting the pump off on me numerous times without telling me why I wouldn't be complaining. Thus, I give a negative review for the service from the attendant