Murphy USA

572 ratings
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Location

1951 West Morton Ave,
Jacksonville, IL 62650

anonymous

By anonymous | 1/3/2015

I thought there would be a bigger coffee selection. I love coffee and some gas stations that I visit even offer a rewards card for their coffee.

Anonymous

By Anonymous | 12/23/2017

This location constantly has only 1 attendant on duty at a time. On major holidays like today to service your consumers more efficiently you think you'd schedule accordingly. The attendants have to leave the station unattended to use the restroom or take breaks accounding to labor standards. I believe management is very neglectful in this aspect as they are in charge of scheduling. My advice is to also inform your manager showing up to work over the legal blood alcohol limit is prohibited. Joe was very tired and over worked. At the same time doing an excellent job and positively helping customers. He even had on a festive holiday hat. You need more people like Joe P at this location.

Ginny

By Ginny | 2/3/2017

wish cigarettes were cheaper

brianP

By brianP | 7/20/2016

Lowest gas prices in town

Katie K.

By Katie K. | 4/16/2016

Friendly staff, had what I needed

ted p

By ted p | 9/7/2015

Was satisfied

Waiting in Jacksonville

By Waiting in Jacksonville | 3/5/2018

I have been shopping here since the station opened, the main problem i have is having to wait in line every time i go inside to buy anything. There is two cashier stations but only one ever open, and the line wraps around the store. The cashier probably has nothing to do with the amount of employees on duty, but there needs to be more employees here. I have heard several people say the will not shop here because of waiting in line to long.

BJL

By BJL | 12/3/2015

There can be 3 employees working & only one working register even tho there can be 6 customers waiting. One woman with shoulder length blonde hair NEVER addresses customers or works register, but spends all her time carrying on with her own personal issues. THIS IS EVERY TIME I USE THIS STORE! Entering & leaving the drive is a ROYAL PAIN! Couple that with waiting to check out & I doubt I'll go back.

TweedyGirl

By TweedyGirl | 3/13/2018

I paid for a propane tank exchange and then had to wait approximately 25 minutes to actually get the tank exchanged. Was told by the employee that I had to wait because she could not leave the store with other customers inside. So I had to stand there and wait for 25 minutes and watch as customers came and went in front of me. If this is standard that an employee cannot help customers outside while other customers are present then you need to either have 2 or more employees working at a time or you need to discontinue offering outside services. Very dissatisfied and will start taking my business elsewhere to do my propane exchanges. This was not the first time I have had this problem here at this location, but, it will be the last.

Bernice

By Bernice | 7/17/2017

Stopped by after work. Sign says open till 1am. Doors were locked. Outside cooler was open and no attendant inside of cooler. Watched many people drive off cause they could not get inside to purchase anything! Not satisfied at all. Sat and waited for 20 minutes before just paying at pump and getting my cigarettes else where. Not the first time this has happened to me when I have stopped by here after work.