Chipotle

21 ratings

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Location

1759 Sheridan Dr,
Tonawanda, NY 14223

Maria O

By Maria O | 4/20/2015

I ordered online because I have just had a baby a few days ago and didn't want to wait in line. After placing an order for 5 people online and receiving confirmation email, I received a call indicating that they couldn't fulfill the order unless we came in due to a fundraiser. We attempted to come in only to find a line that wrapped the span of the restaurant. We then placed the online order at a different store and couldn't pick it up for thirty minutes. As we pulled in, we saw that they also had a fundraiser but somehow were able to fulfill the online order. It was a long process for food and very inconvenient. To top it off, my food was not as good as it normally is.