Dreams

We were served by Andrew who was very helpful and nothing was too much trouble for him, he made the experience very pleasant and easy, would definitely use again.

The assistant was very friendly helpful and patient as my mum is 90 years of age and can sometimes get very confused .

The young man who helped us was very knowledgeable and friendly and was extremely helpful

Good service and very friendly service

I went into the shop not knowing what I wanted as it was my first time buying a bed and the shop assistant Leeanne was amazing and helpful. She gave my mam a bottle of water and somewhere to sit. I got to try a mechanical bed that told me the best mattress options for me and then I went and tried out beds. Leeanne let me take my time deciding which one was best for me and was very supportive and helpful.

We told the assistant what we were looking for and he advised on the range of mattresses in our price range. He was knowledgeable but not pushy. Once we decided on the mattress the sale was straight forward and we delighted with the delivery date which was only 1 week wait.

Excellent customer service and tried the mattress fi Der out

Amazing experience, we spent 2.5 hours with Sorcha and she was absolutely brilliant, really informative and allowed us to take our time with our decision.

From setting foot in your store in Belmont, Durham the staff were very friendly and professional. Not pushy or in your face like many other stores. Leeanne was brilliant- she queried first what we were looking for and then helped us by completing the clever bed selection electronic process. Once this was completed she went through the list and took us to each type of bed it suggested. She explained fully about the beds and let us make our own decisions without any pressure. We went home to consider the options and then returned the following day and were greeted again by all staff in store. Then talked through what we had decided on and order was placed, checked and double checked all was correct. Order date was selected to suit us and all options for disposing of our old bed, were covered and agreed. Exceptional service from start to finish by all but especially Leeanne. Looking forward to delivery date and hope this matches the service we’ve had from yourselves so far. Thank you so much

Andrew our assistant was very friendly and helpful, he didn't push the sale and gave us information we had not thought about