Dreams

204 ratings
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Location

Unit 10 Durham city retail park,
McIntyre way ,
Durham, DH1 2RP

Marion C

By Marion C | 6/8/2021

Andrew was very patient and pleasant had a really good service

DM

By DM | 6/7/2021

Leanne was very friendly and helpful from the moment we walked into the store. We were able to use the simulator to find out what kind of mattress we needed to meet our needs. We were provided with a bottle of water each whilst looking around the store to find our mattress. The process from start to finish was problem free

Barbara R

By Barbara R | 6/7/2021

Thank you to Leanne for her professionalism ,product knowledge and friendly approach. Good shopping experience .Both staff present in store where helpful and went the xtra mile.Would highly recommended this store.

DY

By DY | 6/6/2021

In store bed technology . Very friendly knowledgeable assistant

Sarah M

By Sarah M | 6/5/2021

We Really liked the machine that worked out which mattress suited you best,probably saves loads of time instead of trying all types of mattresses in the shop. The delivery time was much better than I expected. Assistant was friendly and understood our reasons for changing existing mattress .

Helen J

By Helen J | 6/5/2021

Was served by Nicholle at dragonville Durham branch who was really friendly and helpful. She will be a great asset to the team there!

Mark R

By Mark R | 6/1/2021

We went looking for a bed for ourselves and our son, but not really knowing much about them or what we actually wanted or needed.. Andrew the salesman talked us through the different options available, and assisted in us trying out a considerable amount of mattresses to see which suited best.even showing us different stock on the large screen instore, which helped decide what was required.. he also offered us refreshments which was also a nice touch. In the end we spent a lot more money than was first anticipated but we believe the quality we will receive will more than justify the spend.

Tony N

By Tony N | 6/1/2021

We were promptly greeted by Andrew who listened to our needs and requirements, and after asking if we would like some water he then showed us to the automated bed where it measured our postures and lying positions, Andrew then gave us each our own specific pillow which we then used on various mattresses until we found the right mattress for us. Very friendly very knowledgeable very professional.

Marsha H

By Marsha H | 6/1/2021

The young lady who served me was very very helpful and helped me choose my bed .she was also very pleasant and a credit to your shop .I enjoyed my shopping experience

Michaela

By Michaela | 5/29/2021

Very friendly staff member helped me