Dreams

204 ratings
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Location

Unit 10 Durham city retail park,
McIntyre way ,
Durham, DH1 2RP

JaniceC

By JaniceC | 10/23/2021

Good customer service and did the sleep test thing

Mrs E

By Mrs E | 10/23/2021

The staff member was friendly and knowledgeable and very helpful without being pushy. He listened to what we wanted and although the bed we had seen on line and wanted to see in person, was not in store or in stock our needs were taken into account and alternatives were suggested. Very happy with our decision

Beverly H

By Beverly H | 10/17/2021

The staff werevery helpful, informative and with excellent knowlefge of the range of products

Laura F

By Laura F | 10/16/2021

Leanne was very helpful and guided us through the process whilst also helping to keep our little girl under control!

Mark

By Mark | 10/5/2021

Staff were very friendly and helpful with a high attention to detail regarding the products. We found the mattress that best suited our needs, very happy. Thank you

MargaretA

By MargaretA | 10/5/2021

We were welcomed in to the shop and asked what our needs were. Leanne listened and understood. We were asked to lie on a special bed which “read our bodies” and gave a printout of the correct product for our requirements. We were then shown several options to choose from and given plenty of time to make our minds up. Leanne also offered us a bottle of water and then took us to the desk to complete our order. It was a very enjoyable experience and made the choice much easier than in past purchases elsewhere. Have already told neighbours about it so they will also try it soon

Lee

By Lee | 10/4/2021

The sales lady we used was amazing good knowledge and not pushy. Cheaper than we expected to.

D & S

By D & S | 9/24/2021

Very knowledgeable staff and lots of choice which made the selection difficult

Elaine D

By Elaine D | 9/14/2021

I was greeted by a friendly assistant when I entered the store and was guided through the process of choosing a new mattress with patience and care. The overall experience was very good and Leanne was fantastic. I couldn't be happier and would recommend Dreams to family and friends.

James & Mary

By James & Mary | 9/12/2021

Wonderful service from Leanne. Very polite, considerate and knowledgeable