NTB-National Tire & Battery

359 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

1701 Kingfisher Dr,
Frederick, MD 21701

Shawn C

By Shawn C | 9/20/2021

Jack was very nice and communicative. Adam listened carefully to my concerns and got me checked in. Jack addressed any remaining questions or concerns I had.

Driver1

By Driver1 | 9/16/2021

Fast service, clean, friendly employees, good pricing

JW

By JW | 9/15/2021

Jack was well informed, friendly and very professional.

Reba

By Reba | 9/14/2021

very friendly easy going staff. nice waiting area, good coffee. I even had a snack! (breakfast) lol The guys in the front was great. Also a huge plus for the environment that you recycle tires!!! love it! I was looking up this possibility when I scheduled my oil change!!

Kathy C

By Kathy C | 9/13/2021

Excellent service and convenient location to my home

Lspriggs

By Lspriggs | 9/11/2021

Customer service was amazing and fast. Assessed my issue and provided a reasonable solution

Anonymous

By Anonymous | 9/11/2021

Adam and his staff were very polite, knowledgeable and provided great service.

Ron A.

By Ron A. | 9/10/2021

In and out with minimal time at the store. Tires were priced right and all the accompanying items needed for a tire change priced fairly too. Employees were friendly and accommodating during the whole process. Online needed some help with finding the tires. There seemed to be a limited selection or no longer sold on a lot of the tires I found. Why put them online if you don't sell them any more?

Alan M

By Alan M | 9/10/2021

My Sprinter van had a slow leak in the left rear tire. I first went to Tire World, just down the street, where I had purchased tires before. The people there told me their equipment couldn't handle the job of lifting my van / RV. I explained that I had the same problem in another tire just a week earlier in Nebraska where the shop just used a floor jack outside their building to lift the vehicle and remove the wheel. Evidently, they didn't want my business. Knowing this location of NTB had just opened in the past couple of months, I decided to go there next and give you a try. Just like the shop in Nebraska, your people recognized that the height/weight of my vehicle might not fit the preferred lifting equipment in the service bay, but they said they'd figure out how to get the job done... and like the Nebraska shop, they used a floor jack in the service bay to just lift the van enough to take the tire off. Turns out, the nail/screw was through the side-wall so the tire could not be repaired. No worries; I had already decided if the tire couldn't be repaired, I would replace all 4 because they were nearing the end of the service life for RV tires. "Can do" attitude got the job.

Jeri Gramil

By Jeri Gramil | 9/10/2021

Great service. Extremely friendly.