NTB-National Tire & Battery

359 ratings
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Location

1701 Kingfisher Dr,
Frederick, MD 21701

Andrew b

By Andrew b | 7/9/2021

Very upfront with pricing and very accommodating. Even picked up the fluids needed directly from Nissan. Very personable staff

Chucke

By Chucke | 7/6/2021

New shop, very clean; staff were eager to assist.

Karen D

By Karen D | 6/29/2023

i was unable to get my tires rotated because they are in need of replacement, which isn't the store's fault, it was just disappointing and not well explained.

Anonymous

By Anonymous | 6/15/2023

Good service. Not highly satisfied with service this time. It was highly satisfying during previous visits

pearln

By pearln | 6/9/2023

Appointment was for 4, but I dropped off an hour early. Staff person said it probably would be ready by 4. I didn’t get a text to say it was ready which I’d expected, so I waited til after 4 just in case, but I guess could have gone earlier. I’d planned things around the 4pm appointment, so wish they’d have texted at time it was actually done. Not a huge issue, shouldn’t have assumed! Everything else was fine,

Sandy

By Sandy | 12/23/2022

I brought my ford fusion for a regular oil change, the service associate was friendly and knowledgable. He explained the process and recommended a brake replacement. He gave enough information without forcing me to buy anything else.

Owad Gi Mary

By Owad Gi Mary | 12/17/2022

Gives room for improvement.

Laura L.

By Laura L. | 11/10/2022

The tire I ordered was supposed to be ready for installation within 5 days and I was promised a call as soon as it came in. I was never called. Two weeks later I had to call to see if the tire was available.

MDH

By MDH | 10/10/2022

The counter attendant was not attentive to any customers in the store and was on the phone the entire time. Really didn’t say one complete sentence to me.

LD

By LD | 10/1/2022

The customer service was horrible! No one wants to be greeted when the walk into a business establishment with “DO YOU HAVE AN APPOINTMENT”?