la Madeleine

You have the most uncomfortable chairs compared to your competition. Those old wooden tables and chairs make it very difficult to sit on especially for older folks with back problems who want to sit for extended periods chatting with each other. Please get something with cushions and decent back support. I would come more often than once a week if you did. Your food and service can’t be beat but comfort is an absolute zero!

Strawberry spinach salad “with French vinaigrette dressing” tasted like it was doused in canola oil (olive oil would have been much better). There was NO vinegar or spices taste at all.

Ordered two salad samplers in person. Had to return twice to restaurant because staff did not (1) extra salad dressing (which I paid for) and then (2) I realized they had not included the chicken salad! OK, both times I returned and they corrected it. I'll check my order from now on before I leave the restaurant. Also....may I suggest that you move the ordering place AWAY from the door. It bunches up with people, makes it crowded, and makes it difficult to (1) find your place in line and (2) see the dessert display. Very crowded around the door.

To many steps with "to go" phone orders. My options are pay with credit using your call center or options #4 for actual location? Please consider using a different container for "to go" salad dressing. Medicine cup sized containers is never enough dressing.

I fill these out all the time and I've never seen any change. The glasses are always covered with lipstick and I have to wash my glass and silverware in the bathroom before I use it. As long as I've gone to this location they've had a gnat problem. I swatted gnats away at the drink bar and I swatted them away at my table, so they're everywhere. The food isn't as good as it used to be. It's a bit tasteless. And outlandishly expensive. I will not be able to afford this much longer. The bread is usually too burnt to eat it. When I walked in yesterday the place was empty, but half a dozen tables had dirty dishes on them just sitting for the gnats. Some weeks the food is good and those are the weeks that trick me into coming back again. They never decorated the place after the remodel and I'm still irritated that they replaced the real wood furniture with plastic tables. They don't even play French music in the dining room anymore. Nothing about this place feels like a French bistro. It's completely lost its charm. But I do like the fireplace and it's usually quiet so I can think in peace. There are no other options, so I just keep coming back. You've got me till I find a replacement.

My food was not brought out at the same time as my wifes. It was brought to someone else by mistake making my food late.

Mobile order was supposed to be ready at a certain time. We arrived 5 minutes after that and our order was still not ready. Apparently they had never printed the ticket so they didn't get our order or get started on it until we arrived. Then, as we were leaving I made sure to check my order to make sure all was there and they forgot to put the dessert in there so I had to let me know about that - it was sitting on the counter. The restaurant hardly had anyone in there so not sure how all the mishaps happened.

The young girl wasn’t wearing an apron. The other girl didn’t have a name on her name tag. The older man in the kitchen wasn’t nice. The floor wasn’t clean.

The French bread not available Hand sanitizer was empty

I ordered iced seasonal cookies but received heart shaped jam cookies, which have nearly zero detectable jam fruit flavor and no tartness.