la Madeleine

My catering order was set to arrive at 12:15PM. It did not show up until 1:30PM. I asked for hot plates, they did not arrive with the correct disposable (but requested) catering supplies. By the time the team got to eat the food, it was cold. I struggled to get updates from the team on the estimated time of arrival. We were extremely unresponsive and have very little urgency. I have to call multiple times to get someone to give me a status of my catering order. I am extremely disappointed. This was my department's holiday celebration and this ruined the experience. The La Madeleine team needs to make this right, and refund this order immediately.

It has been 30 min and we have not received all of our order. My spouse was able to finish her meal before the rest of the party receive theirs.

The cashier who took my order was extremely rude. She appears to need training on how to interact with customers. Also, there was a cockroach crawling around the drink area. I pointed it out to a manager and he did nothing whatsoever. He chuckled a bit but did not apologize or offer any explanation about remediation. This location is horribly run.

Well done all so good

Good service

Hi, I ordered a cup of French onion soup and a Caesar salad to go with the French dip, which I did not receive. Additionally, I received a French vanilla parfait rather than the sacher parfait that I ordered.

People just stared at me and did not help when I was waiting to order. Rude staff did not want to give me bread . Also I ordered a chicken salad and it took really long and they were serving other people that came after me and my desert was thrown in the box all sloppy. The bathroom was very and smelly.

The food is creat and also the place

Price displayed different than the computer A manager name Rachael refuse to match .40 difference per piece Nasty and rude