la Madeleine

The crepes were very small. It was more of a side than an entree. Portions need to be increased.

It took a while for someone to arrive behind the counter to take my order. There was no bread available and the associate would not get any. The crust on the quiche was soggy for the second time in a row.

The sandwiches are made different and the presentation of the chicken Rivera looks terrible. I used to buy it all the time. Now I’d rather make it at home.

Used dishes left on the table all over the Cafe. Coffee and coffee milk are empty.

Need more staff. Waited at the register at the bakery to order. Later told by an employee "order from the guy in red shirt. Flag him down". Had to walk to another park of restaurant to find the guy in red shirt only to be brought back to the bakery. He kept picking the wrong items. It was very frustrating.

Unlike it was for many years, I now have to ask the cashier, who is busy, to get me bread and butter, and per instructions, I guess, he only gives me two butters and two slices of bread. The potato was cold and had to be re-heated.

People (who work upfront) are not welcoming and most of the time the thermos are empty and you have to remind them to fill them out and you get to wait until someone comes! Either they’re understaffed or it’s just the atmosphere and the vibes!

We are a group of friends that gathering once a month in this cafe for years now but in last 5 months the portion have been very small and service is not as good as before even though the price has increased but the portion has changed as well , I don't know why? We are mostly ordered the sampler and the salad that they provide is too small we all have complained but nothing has changed and we are thinking maybe we should try different cafe for our monthly gathering.

Today was a one off event, usually helped immediately. I was the only one in line and no one came to take my simple order for over 10 minutes. The Caesar Salad was sadly plated and the tomato basil soup was warm not hot.

The associate on the register grab my pastries with his hands without using any gloves . The nice associate Maria told the ( horatiu) guy on the register to put gloves on and to give me 2 new pastries.