la Madeleine

Short staffed, no crackers for chicken salad, and restaurant looks older.

I do not give highly satisfied ratings.

I usually go to Houston location and the place has better food presentation and also looks more clean. I was very excited to find one la madeleine in San Antonio but the experience was not the same

I asked for changing coffee instead of tea in a package, the associate said no in a rude manner called the manager and the manager had the same attitude. I asked the same question in another Madeleine yesterday and they said yes. You don’t have to be rude to explain things to a customer.

Use to go to your cages every day but the quality & value has gone down tremendously. Coffee is never hot, if there's coffee at all. Clueless as to what a Napoleon looks & tastes like. Surveys are seldom given anymore. Coffee

Portions were too small, potatoes were soaking in oil.

My wife and I visit this Madeleine frequently tor lunch or evening snacks and coffee. I ordered a Napoleon pastry that I in my opinion the crust was stale, because when I tried to share it with my wife the crust disintegrated. Impossible to cut it with a knife or fork. I had order the napoleon pastry before in other visits and was fresh and tasted great. The coffee was cold out of the coffee maker and I have to have it reheated. My wife ordered a glass of wine with a salad. She was happy with her order.

Everything was great, but you have to understand, I'm a normal sized man, 6' tall 170lbs. I ordered the omelette with three ingredients. It was NOT enough food. I mean, eggs cost 20cents each in bulk. Can't you throw three more eggs in there and charge me an extra dollar? Then I can leave full. I felt like I had to order two omelettes.

The quitche florentina was not, completely cooked. The chicken Cesar sandwich. . Taste completely different. This time wasn't very good food, the taste. Wasn't the same.

You've spent a great deal of time, energy & money making La Madeleine a warm, comfortable experience. The atmosphere is so well done, it's believable, not so Disneyish that we feel a bit fooled or silly. My complaint is that this atmosphere has (over the years) been somewhat ruined by tacky cheap plastic flowers & fake greenery, additions obviously chosen by the local manager/owner (or his wife). Now you've made it utterly uncomfortable by changing the lights out to a blue, cold, grey color. This restaurant reminds one of a prison or some other oppressive industrial setting. It's no longer a pretty, relaxing experience because of the lighting. Really. Come look if you don't believe me.