la Madeleine

I chose La Madeleine on this occasion because I was in the mood for one specific item; when I ordered it, I learned that the last one had been sold, and there wasn't enough time to prepare another one. My second choice of entrees wasn't nearly as tasty as the one I had come for, but it was satisfactory. The MOD was very pleasant, helpful, and understanding, so that consideration helped my mood.

Grilled hot chicken was rubbery. My choice was the la Madeleine crepe but my previous experience was a small portion and less appealing in taste. The choices for me have now been limited to one on the menu.

This time we were satisfied. On our last visit we were not. Although the ingredients for the chicken HAVE CHANGED, at least this time it was still warm and had a better taste - it was not as gritty as it was on our last visit. Also, the french onion soup had a better flavor and was not cold this time - and the french coffee tasted better than the last time.

The tables were dirty. The young man who took our order was very attentive and seemed to really care and applied himself. Others standing around talking to one another, not wanting to help him with our order or work. This is not something we have seen in all our years coming their. But it doesn’t create a nice atmosphere when the employees don’t want to be their.

salad seemed a little small

The food is consistently great. The staff is also always friendly and helpful. Unfortunately, the app scanner was broken and I was unable to collect points for this transaction. Otherwise, good experience.

I really like their food and their pastry.

I arrived at 8:30 PM, and it was obvious the entire crew was ready to quit working for the day. No manager was visible, and they were already mostly done with their cleanup. The food that had not been put away for the day was obviously on its way to that destination. The soup wasn't cold, but the temperature made it clear that the burner had been turned off for some time. All in all, not a terrible experience, but definitely not up to the normal standards of this LaMadeleine location.

I like the fact that the food is delicious and healthy and that I can serve myself.

I get upset when you are ordering food and the staff is standing there talking to one another and you have to ask for someone to wait on you. The cashier was great and we were very satisfied with the overall visit. Thank you.