la Madeleine

Seemed the people behind the counter were super busy, tho a friendly Hi would be nice, also people just walk in front of you, should have a line or marking

All the people working there seemed to mumble.

Good was not fresh

I get that butter flour and milk are basic French ingredients, but you could still have more gluten free options. Gluten free chicken offered but no gluten free pasta? My husband loves this place, and I would be happy to visit more often if there was anything on the brunch menu or lunch menu I could eat besides a salad with strawberries. I really like the people here, and the ambience, honestly. And I wish I could safely eat more of the food. I used to be excited about the macaroons, but y'all got rid of those too. Best of luck, and thanks for listening. Sincerely, Kelli from Houston

Great location, friendly efficient service, food always excellent but starting to become a Starbucks remote work location. Although today not as bad as typical day. Why encourage remote workers? They are loud, rude, take up tables, stay a long time, only have coffee and eat bread. Glad to see limiting bread to reduce this but I hate subsidizing remote workers by paying higher prices and have to listen to loud phone conversations. Totally ruins ambiance. Would be highly satisfied with all aspects if remote workers could be minimized or improved their behavior for actual customers. Not only this location as I go to River Oaks and Tanglewood hoping to find better situation. I think the free WiFi and accessible outlets sends the wrong message and needs to be addressed for all locations.

I ordered a lemon tart and a fruit tart in this trip. I received two fruit tarts. Sadly did not open the box until I got home

Placing order was easy and I used my monthly coupon but the associate did not give my receipt , I have to ask her to give it to me since I saw that there’s a free pastry with doing this survey

Soup was not hot

Not this visit, but on the previous visit, I was unable to use the $3 credit on an order, and the Asst. Mgr./Mgr. was very unhelpful. Anytime I have had to deal with the management, they don't seem to care about customer service. The other staff are friendly and competent. If it weren't for them, I would use another location.

I was satisfied I picked up a coconut cream cake