la Madeleine

Ordered breakfast croissant from parking lot, went in to pay for my order, and it was ready. Eggs were not hot, croissant was room temperature, bacon was raw, and cheese was cold (out of frig normally melted). the associates are wonderful, food quality has declined.

The lady working the cash register is so kind . So was the gentleman who brought us the food. Very professional ( both).

First of all, after filling this in, it just erased so I'm going to try again. First of all, you should figure out a better way to serve a meal when one person has a quich and the other a sandwich. I sat there five minutes or more waiting for my wife's sandwich. I was served a quiche that was partially liquid when I took the first bite. Maybe it's supposed to be served that way? My thought that it wasn't fully cooked. If it's supposed to be that way, then every other time I've been served an overcooked quiche at LaMad. When I brought it to staff attention they said that is the way it is supposed to be served. They did cook one that came out more solid, but was too hot to eat. Of course by then the timing of the meal was a total disaster. Unfortunately it really didn't taste that great and the ham seemed hard or chewy. This was my worst experience at LaMad and last year we had an experience here where they forgot half our order (but was handled well by management with a gift card).

The Chicken La Madeleine has no flavor. The broccoli was barely cooked. The mushroom sauce was very watery.

I got a salad, croissant and cookie. The salad which I normally love was completely wilted. Was not fresh and half of it was turning brown very disappointing.

It’s not that I’m dissatisfied with your café it’s your mobile app and your menu ordering selections on your mobile app. It doesn’t let you order just a single quiche. It’s one of your most popular items. I also went to your menu meal selections for breakfast and brunch for the quiche and it makes you pick two quiches but you can’t have the same one twice. There are only two selections and you can only pick one of each not two of the same. It Seems Redundant and pointless other than disappoint other than to disappoint the customer. Can you please fix these two problems with your mobile app soon? Thank you.

The chicken parisien sandwich was terrible, the bread was saggy and the chicken was flavorless.

My Romanoff sauce for strawberries was curtled and sour. I have a picture. The salad was so small I had to add my own lettuce at home. The chicken salad tasted old.

I ordered and orange juice and was charged for it but did not receive it, I also ordered a Nutella muffin and instead got a chocolate croissant. These are two completely different things. Nutella is milk chocolate and chocolate croissants are bitter, dark chocolate and it isn't what I ordered. When I called for a refund I was told I could get a credit on my next order so I agreed but was then told I would have to call in my next order and tell them I needed the credit added on to my order which completely negates the reason why I order online, to NOT have to talk to people on the phone.

The cashier was not friendly and did not smile or gave me my order which I placed in the line I was in. She was helping other customers while I was waiting so long for my cappuccino and a danish to be warmed up. The cappuccino was not good and the danish was not warm.