la Madeleine

I was satisfied

The eggs were cold. I ordered a caramel latte but received a caramel macchiato, she was going to remake it but I just kept it. The bacon was thin and undercooked.

I ordered through Juan and he was there the day of. I was hosting a bridal shower. I was told to bring my own tablecloths. I did - and it was a good thing. The tables were gross and not clean in the Garden room. The room was very HOT! My command strips would not stick. I was sweating. I brought it to the attention of one of the associates. They said they could not change the temp and brought in a fan! (Juan changed it much later.) She was rude about it. About 5 minutes later, I walked to the front and asked a nice young man for a napkin to wipe my sweat. He handed me some. The rude young lady said napkins were self serve? What? Food presentation was awful. I assumed that items would be on white plates like the restaurant. Nope! Served in plastic containers We also had mimosas and wine. Was given plastic cups! Plastic plates and utensils. Since the event was in the restaurant, I expected real silverware, cups and plates. I am too old to drink wine from a plastic cup and not the vibe I wanted! I was also told someone would be assigned to the party to replenish as needed. Food arrived 15 min late and I had to tell Juan/front staff of additional needs.

Consistency will be required for a highly satisfied rating

Sometimes is not good clean the place The bathroom the same And every time the place is very cold 🥶

The balsamic salmon and red roasted mashed potatoes are absolutely delicious. The creme brûlée is exquisite! The atmosphere is very inviting.

I needed a take-out container to carry out toast bites and jam. Some tables in my seating section had not been cleared. The overhead lighting seemed a bit dim.

The staff was very nice. I love the lemon tarts. Service is always great!

I have been ordering the breakfast sandwich for over 5 years at various La Madeleines. I don't eat meat so I ask to substitute swiss cheese for the meat. I love cheese, so I get both cheddar and swiss on my croissant. In the past month the size of the croissants has become very smal and there's not as much cheese. For $10 the experience is not worthwhile. I have been going to La Madeleines in Houston for decades, starting with the one in Highland Village in Houston. I still go to 4 others in Houston. The food has always been excellent, and I love the ambiance. I'm so disappointed with my favorite item, that I will probably cut back a lot on my visits. One friend and I went there every Monday for years. I have 3 other friends that we would meet there as our perfect go to restaurant.

My order was not accurate. My eggs ere to be over easy. I received scrambled. The meat was to be bacon. I received sausage.