la Madeleine

It’s a nice place but I tend to prefer other styles of cooking.

Love it

Food took a while and was plated boringly. Little instruction for a first time visit. My friend’s food was not prepared for over 20 minutes and no apology was offered. We asked for it to go as the entire table had finished already and the orange juice carafe was mildly chilled

I do enjoy the food but the past 2 times I’ve eaten there, the food has not been hot. The presentation of the crepes was messy, nothing like the picture or even close.

Delivery was late. We asked for it to be delivered at 8:30am for our 9am meeting, and it did not arrive until 9:20am. We were especially upset because of the $50 delivery fee. However, I did call to ask to be refunded the delivery fee and the manager did not hesitate to make it right. So, even though it was very late, I do appreciate them making it right. Also, it was not communicated to me that it was going to be late, I had to call and check on it, so it would have been nice for them to call and let me know. It would have also been nice for them to call me to make it right instead of me calling to ask to be refunded.

Grilled Sandwich room temp Bread toasted so crunchy, I couldn’t eat edges Not enough thickness of cheeses inside which made my Grilled Cheese dry

Restaurant is dirty. Items like napkins and paper towels were not available. Order was completed very slowly and then just sat on the counter without being given to us.

For some reason La Madeline decided to do away with sweet tea. This is the South in the Summertime! Every restaurant should have sweet tea. Also my wife’s pasta was cold and we had to ask them to reheat it.

Associated were rude.

We frequent this location weekly, the service, food, cleanliness of the restaurant and wait times have gone way downhill. They had an older lady go up to the register when I was ordering asking where their food was and they had been waiting a long time and they were very rude to her, the black girl making the food just rolled her eyes and asked the girl working the register "what she said", just very rude. This makes me not want to go back. The bread was super stale and hard as a rock.