El Pollo Loco

My friend and I love the chicken, I have used this location for catering in the past as well - I especially love the salads - my friend had a coupon and wanted to eat there and called me to join her. I was out with my husband so we all went and enjoyed a nice dinner. My friend ordered the family pack

Drive thru was slow but the food was good.

Cashier recommended that awesome avocado salad! Thanks

It took over 10mins to get our order because they were too busy filling drive thru orders to make ONE burrito. When I asked what the hold up was as many people who came in after my party had been served, I was told that they were waiting for a burrito... They did not even go ask how much longer it would be. Just stood there staring at me like I was stupid. The food was not very flavorful either. But at least I was able to get all the salsa I wanted to give it some taste.

I wanted 4 chicken tamales - the girl who I was speaking with told me that they only had three and asked if that would be ok - I said yes. I gave her my card and someone from the back gave me my order. I drove off and when I looked in the bag there weren't any napkins. I drove back through the "drive thru" and told the same person that I didn't get any napkins and she said to just pull up to the window. When I asked her if it was customary to give napkins with an order she replied, I just take the money I'm not responsible for what goes in the bag - she then handed me several napkins. looking at the receipt the time was 5:29pm the name on it says "Carmen" the date was 12/29/15 and it was store # 3727 and it was check #1396

Took very long to get my food and the associates were very unfriendly and rude