Big O Tires

Everything was good, just felt the price paid was to much for the service recieved.

There was an issue with my online order. The tires were not available and not in the warehouse. I should have been told this prior to the visit. Even though the tires I wanted were not available, they put the wrong tires on anyways without consulting with me, compounding the problem. The manager handled the issue great. I was shown a comparable tire, which was better, and i ended up saving money anyways. I would return to this location based on their level of customer care and resolving the issue.

Very friendly staff

I would have been highly satisfied except that about an hour after I got my car back, I lost a hubcap because it was not put on properly.

I like the time at big o tire

Thought prices were a little to high

It was pricey for the area. I’m not saying it wasn’t worth it but the labor cost will make me get second opinions next time. 400 dollars in parts and 750 in labor is a little on the extreme side.

They told me my cabin air filter was dirty and needed to be changed. my vehicle does not have a cabin air filter. When i questioned it they stated it was based on mileage. But the car doesnt have one.

i had a appointment at 10:30 for two front tires did not get to me until 12:00.

Do not understand why we’re having trouble with new tires