El Pollo Loco

13 ratings

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Location

1180 East Philadelphia St,
Ontario, CA 91761

Jen W.

By Jen W. | 3/18/2015

The employee was rude when we were asking about the menu items, as it is a new menu format / new items on the menu, which we had questions about. She packed professionalism and customer service skills, which proper training and attitude management would fix. Definitely have had better service elsewhere. Overall, el pollo loco is kind of expensive but their food is good. The place was kind of dirty too, dirty floors and dirty tables, kind of grosses you out considering it's a restaurant.

Jlove_g

By Jlove_g | 12/7/2014

Great food and service all around it was a good visit

DB

By DB | 4/11/2015

Second visit in 1 week both times no soup was told they ran out. Will not be visiting this location again