Dreams

Chris at the new Knaresborough store was an absolute pleasure and a credit to your staff. Brimming with knowledge & personal experience. He especially respected our 10yr old daughter and helped her choose a new headboard for her existing bed. He was truly lovely and obviously not wanting us to just buy the most expensive option. He was extremely attentive, even cutting his break short when we returned later in the day on our 2nd visit. He was fun, and relaxing to deal with & respectful to us throughout. An absolute pleasure.

Advice given seemed honest knowledge of staff was good and reassuring time spent choosing the correct mattress was fair given the option of choosing from a good arrange of products left the store feeling confident we had made the correct choice.

Darren the sleep expert was friendly and knew what he was doing, he also had a fantastic sense of humour and was open to spend as much time as needed for us to make the right choice!

We visited the Knaresborough store with has only been open a few weeks and it is lovely and well laid out. Staff are very friendly on arrival and then offering assistance. We accepted Darren’s offer of help and couldn’t have been more pleased. He was super knowledgeable, didn’t try force a sale and was very understanding of our needs and wants.