la Madeleine

I miss the bread and jellies being readily available. But also I am very short and also older. The food was handed to me from over the counter. Difficult for me to handle. Furthermore the everything except the coffee in the beverage serve area was difficult to reach. Is this to curtail children from using this area?? On the other hand when I needed a to go cup and a to go bag, the cashier was very helpful and friendly.

Issues with the payment processing, and sandwich was ok

Great service

I prefer for the coffee bar that the half and half is in a pitcher rather than those little plastic things that have a very small amount in each one. The little plastic things are messier to deal with. Also I prefer real half and half with no chemical preservatives.

Was only one Florentine quiche left and I asked if if there were a hot one. He said this one is hot. And he put it on a hot plate. But by the time I got to pay for it, it was only lukewarm. The people in front of me were having some sort of difficulty and had to call the manager to come and help get them checked out. I like the food here but sometimes the service just isn’t up to par. And the manager, if that’s who he was, wasn’t very friendly at all.

Food not hot enough.

Some food actually look better in the advertising space. Quality of food has decrease over the years, now is not the same.

This location no longer has regular black tea (or English) tea bags. They only have flavored tea bags. All I wanted was a nice cuppa on a cold rainy day. They have regular iced tea so it doesn’t make sense. Was told they no longer carry regular tea bags.

It was like every experience. It is a Sunday after church so it's busy. Finding somewhere to sit is always difficult. Mostly clean.

No clean enough take too long for get a double latte Bread is not accessible you have to ask to someone