la Madeleine

I request a side Cesar salad with my French Dip and for whatever reason wasn't understood. I request a side of mustard and was told not available. Then my food was late.

I ordered a dish with rice. This rice never had bell peppers before and I got long strands of bell peppers, the “green” bell peppers looked brown and old. I took a couple bites of the bell peppers and they were sour! It ruined all my rice, I hate wasting food but this rice had gone bad and I couldn’t eat it. The employees for some reason still served it though, it’s disappointing and scary the low quality of food that is allowed to be served at this location.

An employee didn’t know how to help me with something. It could be cleaner.

We ordered the Bistro Sandwich boxes. Had complaints that there was no mayo or mustard, lettuce or tomatoe for the sandwiches and eating the dry bread was a bit problematic.

food portion small and cold.

I recently had the pleasure of dining at La Madeleine, and I must say, it was a delightful experience from start to finish! This charming French restaurant effortlessly combines a warm, inviting atmosphere with delightful culinary offerings. One standout dish that truly impressed me was the American breakfast. It was a perfect blend of flavors and textures, featuring fluffy scrambled eggs, crispy bacon, and perfectly toasted bread. Each bite was a testament to the quality of ingredients and the care that goes into every dish. The portion sizes were generous, ensuring that I left the table completely satisfied. The staff at La Madeleine were warm and attentive, providing exceptional service that made our experience even more enjoyable. The ambiance is cozy yet elegant, making it a perfect spot for a leisurely brunch or lunch with friends and family. I can confidently say that La Madeleine is now a go-to restaurant for me, and I can’t wait to recommend it to friends! Whether you're looking to indulge in a delicious breakfast or explore their extensive menu, you're in for a treat. I’m already looking forward to my next visit!

I purchased $30.18 worth of food and unable to enter the purchase into the app to get credit for the purchase. The cashier said that she could not (the store does not) scan the QR code within the mobile app. She said “you can scan the receipt”. There is no QR or barcode code on the receipt. Please let me know how I can get credit for this visit.

I have the app which I use faithfully. You have changed the rewards to only be received if you do a mobile order. I don’t want to order on my phone. I go through the line, get what I want & if I want to request something special, I can. A mobile order doesn’t always allow a person to make changes. Also, I want to pay cash, not with a card. Rewards should be rewards. Make it easy for the customer. I will say that the manager accommodated me & I got my reward.

It took too long to receive the food. The food is very salty. But I didn’t have time to get a replacement.

I ordered a salad and asked for chicken added on it. In past when I have ordered the chicken it was warm and oven roasted. This chicken looked processed and was cold and tasted terrible. I also ordered a coffee and all the coffees were cold. The people at the checkout said they were recently brewed. I dumped them out and got a tea instead. The staff seemed young and new on the job so I can’t really blame them too much for that part of it but overall I wasn’t happy with the food. It really seems to have gone downhill since I last was at this La Madeleine. Also, I always order a quiche, and they looked undercooked and therefore I did not get one. Usually they are browned on the top, and these looked pale and almost raw in appearance. The manager let me order something else, but I was really wanting a salad with chicken.