Dreams - Abbotsinch

laced my order for the mattress on Sunday 13/3/17 and was informed that delivery would be 20/3/16. I have a sore back and thought it would be quicker than a week.

A bit expensive for pillows.

Again, overall we are happy with the service, and it is really picky to be questioning the delivery time, but we just wanted to be honest in our review.

It was a quick easy transaction, I needed a mattress I got a mattress, I am not sure how a shopping experience would reach the dizzy heights of being highly satisfactory.

Quite pricey

Only one member of staff on duty on the evening we attended but the staff member was apologetic and was very helpful to our needs and took time out to discuss all options open to us even although the store closed at 8pm.

I was wanting a new mattress, the shop sells them. I bought one. It was not rocket science.

Often feel in these shop that there is a bit of pressure selling rather than genuine interest in your needs and requirements

I was satisfied with our experience at Dreams today. The only reason I wasn't highly satisfied was because the high price of insurance (not taken) to cover the mechanism of the ottoman which then did not buy. There was also the "free delivery" which did not include assembly of the new bed. The cost of assembly was over 2/3 of the standard charge that you used to pay for delivery and assembly together.

"Free delivery" does not include assembly and non-availability of a complete bed set for our grandson's bed which would have been an additional purchase to what we bought on the day.