Dreams - Basingstoke

Very pleased with service

Jim, the person whom we dealt with was very welcoming, friendly and accommodating. He was extremely knowledgeable and encouraged us to take our time and make sure we got what was right for us. It was refreshing not to feel stalked or overwhelmed by a pushy sales person.

Great service from advisor

Genuinely felt that the experience was overall very positive. The guide to firmness was easy to understand and the tech of the bed measuring was impressive (although perhaps not hugely scientific). We will certainly use again.

Knowledgeable Personable

The sales assistant gave us space and time to think before making our minds up which bed to order. He was competent and polite at all times.

Professional and helpful staff

Carl was very helpful in assisting us in our choice of mattress. It was made to be a simple process.

Leah was professional and really approachable. Also very knowledgeable. The sleep match machine was brilliant!

Excellent customer service: very attentive, patient and understood what we might prefer before we did. No pressure and plenty of time given to make up our mind. Made us aware aware of offers.