By HelenD | 11/23/2021
I was offered assistance as soon as I entered the store, but chose to browse first. I became confused with too much choice! The assistant was really good at helping me figure out which style and firmness to choose, and then finding the perfect mattress for my budget.
By Sahebjamee | 11/23/2021
The reason I am highly satisfied is because of the level of service I received from Jack in Bedford store. He dedicated quality time with me to address all my needs and make sure I am absolutely clear about the options.
By Marie G | 11/22/2021
As soon as I entered the store I was greeted by an assistant. When I said I was looking for a guest bed he took me to the two versions available in the store and demonstrated their action.
By AC | 11/20/2021
The customer care was very good. The assistant was knowledgable and listened to what we wanted. Sales pitch wasn’t pushy.
By Carol | 11/15/2021
Staff member very friendly, time was given to explain the product. We were not pressured into making a purchase. We had the opportunity to try various mattresses.
By Nicky | 11/14/2021
The person called Cathryn (I think- at the kempston Bedford store)? Was so so helpful. Very knowledgeable And helped us find the right bed for me and my husband. And the pillows !! Thank u. Now I can have a good nights sleep
By Alan G | 11/14/2021
The service from James in the store was excellent and the products were available and are due to be delivered in December. You also take away the old mattress etc and recycle which is great news.
By Gerald | 11/14/2021
Very well supported by the sales rep, Russell. Came out during his lunch break to assist.
By Malcolm C | 11/13/2021
Felt very quickly that the assistant would spend all the time required to meet our needs.
By Danhav | 11/13/2021
Went on the special bed thingy to see what type of mattress suits me. Lady took me around 5 or 6 different mattresses. Made me a coffee and spoke to me about the best mattress.