Dreams - Blackburn

The store assistant Matthew was extremely helpful and knowledgeable about the products and made me feel comfortable throughout my visit to your Blackburn branch.

I wanted a mattress to take home the same day, the whole experience was one of great ease, helpful and friendly all the way.

Your staff were very knowledgeable & helpful / polite

Solly was very helpful and came over very soon once we entered the store. He was very knowledgable about all the products which put us at ease and left us feeling very confident and satisfied we had made the best decision on what mattress suited us. The store was clean. Coffee was lovely. Our six month old baby even had a roll around on a bed to test it! All around we left the store very happy. Thank you.

The salesman went out of his way to help us achieve what we could afford he was excellent very helpful but not pushy.

Excellent service from Matt at Blackburn DREAMS. The mattress arrived and we then discovered a problem.The mattress we had chosen was so heavy it was extremely difficult to actually make up the bed. We immediately advised Matt and he arranged for us to come in on Boxing Day to check other mattresses and he then arranged collection of the first and delivery of the lighter mattress which happened yesterday. We are delighted with the new one and our whole experience was great, efficient and professional!!

The salesman was very helpful and informative

I was only looking at the time but the assistants were not too intrusive but found out what I was looking for and set out to fit something to my exact requirements. They were helpful with suggestions and exceeded my expectations in the end with price. Nothing seemed like too much trouble it was refreshing and I wasn’t spending a fortune which adds to the value of customer service experience

The sales person was so lucky Nd and respectful towards my 88 year old mum. She had been feeling a bit nervous about going. She was immediately put at ease

Lovely experience.The sales representative Solly was excellent. He helped us choose the right bed for our son. We were offered a coffee while we were there which was nice too.