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By Julie | 7/8/2018
Staff friendly and helpful, assisted us in what we were looking for. Greeted us and offered us a bottle of water when we entered the store. Very pleased with our purchase and the price !
By ZR | 7/8/2018
The staff were very knowledgeable, friendly and welcoming. I didn't feel rushed to make a decision and was offered a complimentary drink up on arrival.
By Bernard | 7/7/2018
Very friendly, great service, great price
By Alan G (Accrington) | 7/7/2018
The help given by Matthew was second to none, it wasn't any trouble to explain what we were looking for and we were very satisfied with is knowledge of the items selected...
By Jepson500 | 7/7/2018
Bought a bed from your self about 2 months ago had to change delivery due to delay in house hold nothing was to much trouble, you told my husband about the tempur pillows and planted the seed low and behold he was back to buy it
By Jayneyg | 7/5/2018
Attentive staff. Available beds to test
By Sophie B | 7/4/2018
The team member who helped me in the Blackburn store was great, he approached me and greeted me into store then took time to understand what I needed. He did not come across as pushy at all which would have put me off. There was also another team member in store who helped us with finding the price and delivery times. I thought together they provided a friendly and efficient service.
By jflynn | 7/2/2018
Matt was very welcoming from the outset. This welcome was in stark contrast to a competitor next door who we found rude. Matt took his time to understand our requirements and apologised for the delay in arrival of the bed and was able to give a plausible explanation. At check out I was unable to confirm mattress size and although Matt had started to process the sale, was patient and suggested we call back by phone. To compensate for some disappointment in the wait for delivery, Matt gave us free pillows. Whilst I am not so naive to think these are completely free, but rather built into prices, it was nevertheless a gesture. We hope the quality of the bed will be as equally as satisfying as the service in Dreams. I have to say that the sales man who served me today, (I had to go back and collect the pillows), he too greeted me with a smile. Staff seem genuinly happy to serve. Thanks
By Andrew G | 7/1/2018
Friendly staff and a good deal all round
By Nicki Lynch | 7/1/2018
Matt at your blackburn store knew everything about what we needed to know. He was friendly and we went back to buy a bed because of his help when we were first looking.
