Dreams - Blackburn

i didnt feel pressurised to buy and was treated with courtessy the sales person was very hepfull and knowledgeable about your products

Matt at Whitebirk in Blackburn was excellent as were the other gentlemen who served us. They offered us hot drinks and were very good with the children

Brilliant service walked in store was left to browse the beds without being pestered and then when I need some help the staff we a on hand and friendly, explained I had a bad back and was recommended the right mattress for us and was also told that it had 40 day comfort g/tee, left store to look else where and came back 30 mins later to purchase was offered a cup of coffee whilst the paper was completed can service would use again

When i walked into the blackburn store i was greeted by Aiden, a very friendly store manager who wasted no time in offering us a cuppa and making is feel at home. The store was very clean and we were left alone to browse at our leisure, which was brilliant as we don't like to be pushed into a decision. Once we chose our bed Aiden came over and shared some knowlege with us about the matress using a small model. I was astonished with the amount of springs ! We also bought 2 tempur cloud pillows, Aiden had recommended them for my bad neck and i agreed the price was worth a good nights sleep. Aiden also showed us some bedroom furniture, my wife fell in love with it, we will be back soon for another amazing experience ! 10 out of 10 on all fronts.

Staff were very attentive but not over burdening They knew their product and assisted us when we required it We were offered drinks on arrival and during purchasing

We were greeted by a Howard, offered a drink and he was very helpful. In fact, Howard went out of his way to find us what we wanted at the price we wanted to spend. There was no need to go anywhere else.

From entering the store we were greeted by the Dreams Colleague (Howard) who asked us if we needed any assistance. We said that we would like some time to have a look at what the store had to offer. After around 5-7 minutes later Howard saw that we were looking at a 'bed' we were interested in buy and we asked for his advise. He was very thorough with the advise he gave us not only on the bed were interested in but offered advise on other beds within the store. He seemed very experienced in the knowledge of the stock, and we felt confident in the product we have bought.

Full information given on complete beds and mattresses including springs, materials, make-up, delivery times etc. Sales-man allowed us to test various beds. Excellent service from sales man Howard.

I had just been to Benson for Beds, who had given me a price for a bed and then kept adding more on for essential extras, like bed stead and delivery. They were pleasant but uninterested. As soon as I walked in to Dreams, Aiden met me smiling and helpful but with no pushy ways. He seemed totally trustworthy and made everything simple and straightforward.

We had just visited Benson for Beds on the same retail park and the service was appalling. They had not time , the lady was disinterested and put her coat on to go home. On entering your shop, the gentleman stopped what he was doing, vacuuming, came over and asked if we needed help. I tasked him with many questions and he was excellent and gave choices and expert advice. He gave me time to think, offered me a coffee and a pillow! I felt very comfortable in the store. Even my son said what a very helpful man he was.- Howard was his name.