Dreams - Blackburn

It was very good customer service by Solly, he showed us around at the different items and also offered us additional items to take home with us for our new bed which we purchased. He also made us choose the perfect mattress for ourselves.

Full customer service received without pushing into a sale

Very friendly service. Offered the new bed finder test. Excellent test on this system, really impressed with this service.

The sales assistant was very helpful, guiding us to the section in the store most appropriate to our needs. There was no push to encourage us to spend more money than what we wanted to. We recently bought products here that we are really pleased with and as the service had been great then, we knew we could return and have a similar experience. Well done, Dreams.

As we entered your store Nylah greeted us and asked if we needed any help. Of course yes as there are so many beds to choose from I wouldn’t know where to start. So after going on your machine to tell us what sort of mattress we need Nylah showed us the ones you would recommend. We found the perfect mattress and bed to match which was then followed by a bedding box, pillows and new duvet! Fantastic service and a pretty good hot chocolate as well. Really Happy and can’t wait for the bed to arrive.

Matt was awesome! A real credit to the company, he made me a coffee and explained how actigel is the future...started to fall asleep but plenty of beds around so perfect! I like his face and his warm heart.

This is our first time ordering from Dreams after previously buying our last bed from Bensons whom I will never return to again (Awful service in every way!!) I shall be returning to Dreams in the summer to buy two more beds for my sons room!

Freindly but not too pushy

Lovely, helpful staff who were very friendly and knowledgeable

Very helpful, patient and knowledgeable staff. Dream machine experience and recommendations.